At Progressive Technology we take great care in properly diagnosing the issue right the first time and giving you an appropriate cost estimation before performing any work on your computer.
After bringing your system into our office, we perform a full diagnostic to determine the exact problem. The diagnostic is FREE if you elect to proceed with repair or service.
We have been at the same location for over 10 years (Directions) and have developed a system that respects your time and the importance of delivering the highest level of customer support.
Step 1: Bring in your computer
Bring in your computer to our offices located at 20 Palmetto Pkwy on the North End of Hilton Head Island. (Directions) You do not have to supply a monitor, mouse, keyboard, cables, or other hardware unless requested. Please include the Original Operating System CDs that came with the PC (when possible) or the software Installation CD & Product Key if applicable to your issue.
Step 2: Speak To One of Our Certified Technicians
Tell us what service you need or what problem you are having. Provide us with your personal contact information so we can call you about your computer repairs if needed. Write down as much information as you can about your PC.
Step 3: Expect A Phone Call Within 24 hours
At the completion of our diagnostic phase, we will call you regarding the cost of needed repairs before performing work. There is no obligation to have repairs completed. If you elect to proceed, when your PC is ready for pick-up, we will contact you by phone. It usually takes 2 – 3 business days to complete most services.
For more information, please call us at 682-4990 or Email Us.