Service Plan Comparison
SERVICE PLAN ON DEMAND SERVICE BLOCK HOUR PLAN MANAGED SERVICES Rates Standard Reduced Fixed 1 Hour Network Evaluation FREE FREE FREE Remote Local Support Billed Hourly Billed Hourly Unlimited Onsite Support Billed Hourly Billed Hourly Unlimited VOIP/Phone System Support Billed Hourly Billed Hourly Unlimited Weekly Monitoring NO YES YES Online Tracking NO YES YES Regular Server Maintenance NO NO YES Regular Exchange Maintenance NO NO YES Inventory Reports NO NO YES Patch Management NO NO YES Periodic File Restore Test NO NO YES Discount on Projects NO NO YES
Our Managed Service Plan was developed for business customers that know they will need regular IT support, want to be able to accurately budget their IT expenses and understand the importance of a proactive approach to maintenance and support.
Our Block Hour Plan was developed for business customers that know they will need regular IT support, but are not ready for managed services.
Our On Demand Service is designed to provide certified professional support to solo professionals, consultants, and small workgroups.